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Disclaimer

Disclaimer:

  • All payments must be current, internet security must be active and up to date, SVP service plan allows Computer Guy as your sole technician or coverage will be terminated.
  • Deductibles: $25 Parts, $50 LCD Screen & $100 Equipment Replacement
  • Upgrades (parts and/or software) are not included in any of our plans. Upgrades charged on a case by case basis.
  • Equipment replacement provided upon major component failure (i.e. Motherboard. SVP Total & SVP Ultimate are the only plans that address motherboard issues. Computer Guy has final authority on all repairs and/or replacement. Comparable equipment will be provided).
  • Used or Your computer must go through our used computer certification and be giving a clean bill of heath before our warranties are available to you.
  • Computer Guy reserves the right to refuse service plan coverage to any one after a complete inspection.
  • Monthly charges may increase without prior notice or your authorization.

IMPORTANT NOTICE: These Terms of Service apply only to “remote services,” which means Computer Guy performs technology services for you over the telephone or via the internet. Please note that different Terms of Service apply to services rendered at your home or office and remote services